APA Style
Zeithaml, Valerie A., Bitner, Mary Jo, Gremler, Dwayney D.. (2006).
Services Marketing Integrating customer focus across the firm (International Edition).
New York:
Mcgraw-hill, Book Company.
Chicago Style
Zeithaml, Valerie A., Bitner, Mary Jo, Gremler, Dwayney D..
Services Marketing Integrating customer focus across the firm.
International Edition
New York:
Mcgraw-hill, Book Company,
2006.
Text.
MLA Style
Zeithaml, Valerie A., Bitner, Mary Jo, Gremler, Dwayney D..
Services Marketing Integrating customer focus across the firm.
International Edition
New York:
Mcgraw-hill, Book Company,
2006.
Text.
Turabian Style
Zeithaml, Valerie A., Bitner, Mary Jo, Gremler, Dwayney D..
Services Marketing Integrating customer focus across the firm.
International Edition
New York:
Mcgraw-hill, Book Company,
2006.
Print.